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Official Information Request

Under the Local Government Official Information and Meetings Act 1987 (LGOIMA) and Privacy Act 2020, you can make a request for official information.

How do I request official information?

  • Complete the online request form HERE
  • Phone our customer services centre – 07 895 8188
  • Ask at any office - 59-61 Huia Street, Taumarunui, 37 Ayr Street, Ohakune, or Corner Seddon/Duncan Street, Raetihi
  • Post your request to - Private Bag 1001, Taumarunui 3946
  • Email us [email protected]

If you are not satisfied with the information provided under LGOIMA, you can contact the Office of the Ombudsman.

If you are not satisfied with the outcome of your request made under the Privacy Act you can contact the Office of the Privacy Commissioner.

Official Information Calculator

Agencies are obliged to respond to requests as soon as reasonably practicable and no later than 20 working days after the date of receipt. Use the official information calculators to estimate the response time for an official information request.


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